We talk about Business Process Outsourcing when a company entrusts the management and optimization of the whole business process to an external supplier. The BPO has become an instrument to drive the development and the innovation of the company because enables first of all the operating flexibility and addresses the strategic indicated as the ability of the firm to answer effectively to the changes of context.

The strong fragmentation and allocation of the business activities brings to the lack of a united vision and of governance of processes. In these conditions, the causes that contribute to the definition of the supply cost of a service are too much and often barely trackable. The approach chosen by Baltik IT for the management of the business processes answers to the logic End to End, that can be imagined as a set of events connected among them according to precises metrics and hierarchical rules, that govern the transactions and allow the monitoring of the business activities from beginning to end.

The Business Process Reengineering is the strategy that a company uses to analyse and possibly rewrite the processes, in order to optimize them. It consists of a detailed analysis of the operative model in effect and of a perspective formulation directed to the improvement of the efficiency and efficacy even by introducing new technological solutions.

Information is the key of many activities, therefore it is crucial that documents and company records are managed in the most efficient way. The document management gives solutions for the integrated management of documents such as the classification, the indexing, the digitalisation, the physical storage and the substitute conservation.

The offered solution manages the entire lifecycle of the document from its take in charge, to dematerialization, to management of the informations contained in it, to physical conservation until its destruction if necessary.

The Electronic Storage is a system of technology procedures, in detail regulated by italian laws, being able to forward guarantee the legal validity of an electronic document. The Electronic Storage equalizes electronic documents to paper ones attributing them legal validity. Legal validity is guaranteed by the digital signature and by the temporary labeling, two essential elements that mark a document which can’t be changed anymore fixing the date and the right time of its crystallization.

It’s useful, in different contexts, and often necessary, reading the content of the set of forms to facilitate and optimize the different management processes. The fields of application of the innovative OCR systems, that Baltik IT offers are various and go from the automatic capture of informations contained in a specific set of forms (Data Matrix, Barcode, full text, etc.) until their use for additional processing, such as text analysis and content.

The solution allows to analyze an extended set of texts in order to allocate documents both to default contents categories and customized (Categorization) through semantic and statistic analysis.

The use of technology in the management and treatment of informations acquires increasing strategic importance for organizations. Nowadays data networks and IT infrastructure become then essentials for the success of an activity and represent a strategic investment.

Improving your own skills with a solution, at the service of learning, integrated between web and 3D. Our Business Unit Distance Education has developed an innovative solution able to supply contents interactively opening a third dimension to the online education, the “3D”.